Carbon Factory makes no warranties, whether expressed or implied, with respect to all our carbon fibre products and accessories.
All Carbon Factory products are warranted to fit and free from defects. Our Quality Control Team ensures that product quality is maintained, tested and fulfilled before shipping them to our customers. It is recommended that customers always check the items prior to installation.
Under rare circumstances, when the customer finds any defect, please contact us immediately via email firstname.lastname@example.org containing Receipt / Order number and photos detailing the issue. We will try our best to solve it as quickly as possible. No items shall be returned without prior written authorization from Carbon Factory’s management.
Carbon Factory’s obligation on exterior products is limited to fitment issues only as there are many external factors affecting the appearance of clear coating. Customers shall notify Carbon Factory in writing.
- Product functionality issues caused by improper installation, negligence, accident, unfit operation environment, modification, tampering or other causes. Carbon Factory reserves the right for the ruling of the aforementioned situations.
- Product damage or changes in appearance resulting from external factors or any unforeseen events.
- Carbon Factory shall not be responsible for shipping charges unless a product is faulty or incorrect.
- Products under “Clearance Sale”.